Shipping Policy
Shipping Policy
Last updated: [Insert Date]
Thank you for shopping with [Your Store Name]. Below you’ll find all the details regarding how we process, ship, and deliver your orders.
1. Order Processing Time
All orders are processed within 1–3 business days.
Processing time does not include weekends or holidays.
If we experience a high volume of orders, processing time may be slightly delayed. You will be notified if there are any unexpected delays.
2. Shipping Times
Estimated delivery times vary depending on your location:
- Domestic Shipping: 4–9 business days
- International Shipping: 7–18 business days
Delivery times may vary due to factors such as customs, weather conditions, or carrier delays.
3. Shipping Costs
Shipping charges for your order will be calculated and displayed at checkout.
We may offer free shipping promos during special events or when minimum order requirements are met.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email.
Tracking updates may take 24–72 hours to appear in the system.
5. Wrong Address Disclaimer
Please ensure your address is correct before placing your order.
If an incorrect address is provided, we are not responsible for:
- Failed delivery
- Lost packages
- Additional shipping fees
If your package is returned due to an incorrect address, you may need to pay a reshipping fee.
6. Lost, Delayed, or Stolen Packages
Once an order is shipped, we are not responsible for:
- Lost packages
- Delayed shipments
- Packages stolen from your mailbox or doorstep
If your package is missing, please contact the carrier with your tracking number.
We will assist as much as we can, but final responsibility lies with the shipping carrier.
7. Customs, Duties & Taxes (International Orders)
International orders may be subject to:
- Customs fees
- Import taxes
- Handling charges
These costs are not covered by us and are the responsibility of the customer.
8. Damaged Packages
If your order arrives damaged, please contact us within 7 days with:
- Your order number
- Photos of the damaged packaging and item
We will assist you in resolving the issue.
9. Contact Us
For any shipping questions, email us at:
📧 [Your Store Email]